• CAFFEBO OÜ, reg. 12334396 – Niidu tee 6, Loo Village
  • info@caffebo.ee
  • +372-58438855

1. Terms and conditions of purchase

1.1 In addition to these Terms and Conditions, legal relations arising from purchases made through CAFFEBO OÜ shall be governed by the laws in force in the Republic of Estonia. Product range and prices are subject to change without notice.

1.2 The quantity of Goods available for purchase is shown with a time lag and may differ from actual stock levels.

1.3 The sale-purchase transaction shall be deemed to be concluded (entered into force) from the moment when the agreed advance payment amount has been credited to the account of CAFFEBO OÜ.

1.4 The ordered goods will be automatically reserved.

1.5 Any disputes arising between the Buyer and CAFFEBO OÜ in connection with orders and purchases shall be settled by negotiation. If no agreement can be reached, the parties can turn to the Consumer Protection Office or Tallinn City Court to defend their rights. In resolving any disagreement, the parties shall comply with the laws in force in the Republic of Estonia.

2. Ordering

2.1 Select the product you want to buy from the online shop. All the products you select will be automatically added to your shopping cart.

2.2 When you open a shopping cart, you have the option to adjust the quantity of products and also to delete products from the cart.

2.3 Once you have entered all the products in your shopping cart, press SUBMIT ORDER.

2.4 All fields marked with * (asterisk) must be completed in the Order.

3. Prices and payment

3.1 All our (sininevalgus.ee) prices are in Euro (€) and do not include VAT.

3.2 Once you have added the goods to your shopping cart, you will be able to choose the appropriate payment method.

3.3 You can pay for the Products:

1) Through the links of Estonian online banks. SWEDBANK, LHV, LUMINOR, SEB, COOP PANK (payments are intermediated by ESTO AS).

2) To collect the goods, you must choose one of the appropriate parcel delivery services. Our delivery partners are Smartpost, Omniva and DPD.

3) By transfer on the basis of an invoice sent by email.

4) CAFFEBO OÜ is the controller of personal data, our company transfers the personal data necessary for the execution of payments to the processor Esto AS.


You can also use promotional coupons on our site! Discount vouchers are valid for all products. They can be added to the box in the shopping cart (promotional coupons). The discount percentage of the vouchers depends on the campaign (we issue vouchers from 5-50%). We also issue free delivery coupons. For more information about the vouchers, visit our Facebook and Instagram pages!

CAFFEBO OÜ is the controller of personal data, CAFFEBO OÜ forwards the personal data necessary for the execution of payments to the processor Esto AS.

4. Delivery time and transport

4.1 Goods will be posted within two working days of receipt of the transfer (during promotions, your order will be posted within 2-5 working days). The products are immediately available in stock (if there is no reorder mark). For standard orders, the maximum delivery time is 4 working days. products “available on back order” have a longer delivery time than usual, normally 5-14 working days. Our delivery partners are Smartpost, Omniva and DPD. If the website says “longer than usual ordering time”, this means that there have been a lot of orders in our website system at the moment and they will take a little longer to process. All parcels are assembled and delivered to the customer as quickly as possible. If you would like more information about your package, please contact: info@caffebo.ee.

4.2 Other shipping methods are subject to the terms and conditions and price list of the company providing the service.

4.5 Products are not shipped outside the Republic of Estonia in case of a standard order. (If you wish to send outside Estonia, please send us a separate e-mail.

5. Cancellation of the order and return of the product

5.1. You have the right to cancel your order after paying for the products, but before the delivery of the products, by sending a message to the CAFFEBO OÜ e-shop e-mail address info@caffebo.ee with your order number and your bank account number or by calling the CAFFEBO contact phone +372 56464364. CAFFEBO OÜ will pay the shipping costs of the returned product.

5.2. Once the order has been placed, the customer has 14 days to submit a return request. This request can be made if the product is unused, unopened and in its original packaging.

5.3 In the case provided for in clause 5.2, the amount paid for the purchase will be refunded to your account within 14 days of the date of our receipt of the notice of withdrawal, provided that you have returned the goods within the same period.

5.4. The product to be returned must be complete (include all the items in the product package, etc.).

5.5. If the returned product (and the product packaging) has deteriorated and the deterioration is caused by circumstances beyond the control of CAFFEBO OÜ; and as a result of improper use of the product, CAFFEBO OÜ has the right to set off the reduction in value of the product against the amount paid by you for the product and due to be returned to you. For settlement, CAFFEBO OÜ will send you a settlement statement to the e-mail address you provided when placing your order. If you disagree with the depreciation indicated in the settlement notice, you have the right to have an independent expert determine the depreciation. The costs of the expert opinion will be shared equally between you and CAFFEBO OÜ, unless the position of one of the parties is manifestly unfounded. In such a case, the costs of the expert’s report are borne by the party whose opinion was manifestly unfounded.

6. Warranty and return of non-compliant products

6.1 CAFFEBO OÜ shall not be liable for:

1) Product deterioration/damage caused by you.

2) For defects resulting from irregular use of the product.

3) For normal physical wear and tear of the product under normal use.

6.2. In the event of non-compliance or defect of the product, you have the right to request the replacement of the product with a compliant and faultless product or to cancel the order and return the non-compliant product at CAFFEBO OÜ’s expense.

6.3. In the event of a non-compliant product being returned, the amount paid for the product (including the transport costs) will be credited to the bank account indicated by you no later than 14 days from the date of receipt of the notice of cancellation and the request to return the product.

7. Liability and force majeure

7.1. CAFFEBO OÜ shall be liable to you and you shall be liable to CAFFEBO OÜ for any damage caused to the other party by a breach of these Terms and Conditions in the cases and to the extent provided by the legislation in force in the Republic of Estonia.

7.2. CAFFEBO OÜ shall not be liable for any damage caused to you or for any delay in delivery of the product if the damage or delay in delivery of the product is due to a circumstance beyond CAFFEBO OÜ’s control and which CAFFEBO OÜ did not foresee and could not have foreseen (force majeure).

8. Privacy

8.1 Purchasing from our e-shop is secure, your personal data will be processed in accordance with applicable laws and will not be disclosed to third parties, and will only be used for the purpose of fulfilling your order and resolving any issues related to your order.

8.2 All personal data of the customer disclosed to CAFFEBO OÜ in the course of visiting the e-shop and making purchases shall be treated as confidential information. An encrypted data channel (SSL) with banks ensures the security of the shopper’s personal data and bank transactions. CAFFEBO OÜ does not have access to them either.

8.3 When registering on the Website, using the contact forms and/or making purchases in the e-shop, the following personal data may be collected from you for the provision of the respective service:

  • Your selected sininevalgus.ee username
  • Your chosen sininevalgus.ee password
  • First name
  • Surname
  • E-mail address
  • Company name
  • Billing address
  • Delivery address

8.4 We use cookies to provide and improve the Service. Cookies are small text files that are stored by your browser on your computer or device when you visit our website. This may include technical information about your device and Internet connection (e.g. operating system used, browser version, IP address, cookies and unique IDs), information about your preferences and usage patterns on our website, information necessary for the website to function, etc. Cookies are not dangerous and will not harm your computer or files.

We do not have access to or control over the cookies that are placed on our site by third parties – the use of these cookies is governed by the privacy policy of the cookie setters. To do this, we recommend that you read the privacy policies of all third parties separately.

On the website we use the following cookies containing user data:

  • User language selection
  • User’s consent status to the Privacy Policy and Terms of Use
  • Cookies related to Google Analytics
  • Cookies related to Facebook Live Chat For WordPress module

If you want to use all the features of our website, you will need to authorise the use of cookies. Otherwise, you have the right to refuse the storage of cookies on your computer, which you can do in your browser settings. When blocking cookies, you should be aware that not all features of the website may be available after cookies have been blocked and we cannot guarantee that the website will behave correctly.

CAFFEBO OÜ is the controller of the personal data, CAFFEBO OÜ transfers the personal data necessary for the execution of payments to the processor ESTO AS.